Grandstream UCM Remote Connect Cloud Management

Grandstream UCMRC-50GB UCM RemoteConnect 50GB Storage Add-On The Grandstream UCMRC-50GB add-on provides an additional 50GB of cloud storage for organisations using UCM RemoteConnect with a compatible UCM6300 Series communications system.

The extra storage can be added to any UCM RemoteConnect plan tier, from Basic through to Enterprise, providing additional capacity where more cloud storage is required for supported RemoteConnect services and data.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Adds 50GB of additional cloud storage to a UCM [Unified Communications Manager] RemoteConnect deployment
Compatible with Basic, SOHO, Plus, Pro, Business and Enterprise UCM RemoteConnect plans
Designed for Grandstream UCM6300 Series remote communications environments
Supports the wider RemoteConnect ecosystem for remote users and devices
UCM RemoteConnect integrates with GDMS [Grandstream Device Management System] for centralised management
RemoteConnect operates through Amazon Web Services cloud infrastructure
Key Benefits Provides a straightforward way to increase cloud storage without changing the underlying UCM RemoteConnect plan
Can be added across every RemoteConnect plan tier, giving businesses flexibility as storage requirements grow
Supports organisations that need additional cloud capacity alongside RemoteConnect management, collaboration and remote-working services
Allows storage capacity to be expanded while retaining the existing UCM6300 Series and RemoteConnect deployment
Cloud-based expansion avoids the need to install additional local storage hardware purely to increase RemoteConnect cloud capacity
Comms Express offers UCM RemoteConnect add-ons and modules, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMRC-50GB - adds 50GB of additional cloud storage across all UCM RemoteConnect plan tiers
UCMRC-ADMIN - adds 1GB cloud storage and Comprehensive Remote Admin features to the Basic plan
UCMRC-CLOUDIM - Cloud IM service for synchronising multiple UCM6300 systems across Pro and Business plans
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful unified communications platforms including the UCM6300 Series for business voice, video, mobility and collaboration deployments
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMRC-ADMIN UCM RemoteConnect Admin Module The Grandstream UCMRC-ADMIN module expands the Basic UCM RemoteConnect plan with 1GB of cloud storage and Comprehensive Remote Admin capabilities, upgrading the Basic plan from its standard Limited Remote Admin level.

Designed for organisations that need stronger remote administration without moving away from the Basic RemoteConnect plan, the module adds enhanced cloud-based management for compatible UCM6300 Series communications systems while retaining the wider RemoteConnect ecosystem for secure remote users and devices.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Administration add-on for the Basic UCM [Unified Communications Manager] RemoteConnect plan
Includes 1GB of cloud storage
Upgrades the Basic plan from Limited to Comprehensive Remote Admin
Designed for Grandstream UCM6300 Series communications systems
Supports the wider RemoteConnect ecosystem for remote users and devices
UCM RemoteConnect integrates with GDMS [Grandstream Device Management System] for centralised management
RemoteConnect provides automated NAT [Network Address Translation] firewall traversal for secure remote connectivity
Key Benefits Enhances the Basic RemoteConnect plan with more capable remote administration without requiring a move to a higher plan tier
Provides 1GB of cloud storage alongside the added administration functionality
Comprehensive Remote Admin gives IT teams broader tools for managing compatible UCM6300 Series deployments remotely
Cloud-based management helps administrators support remote communications systems without needing to be physically on site
Works within the existing UCM RemoteConnect and GDMS ecosystem for streamlined management of remote users, devices and services
Comms Express offers UCM RemoteConnect add-ons and modules, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMRC-50GB - adds 50GB of additional cloud storage across all UCM RemoteConnect plan tiers
UCMRC-ADMIN - adds 1GB cloud storage and Comprehensive Remote Admin to the Basic plan
UCMRC-CLOUDIM - Cloud IM service for synchronising multiple UCM6300 systems across Pro and Business plans
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful unified communications platforms including the UCM6300 Series for business voice, video, mobility and collaboration deployments
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMRC-CLOUDIM UCM RemoteConnect Cloud IM Add-On The Grandstream UCMRC-CLOUDIM add-on extends compatible UCM RemoteConnect deployments with Cloud IM services, allowing multiple UCM6300 systems to be synchronised for unified calls, meetings, contacts, schedules, chat and other collaboration functions.

Available for Pro and Business UCM RemoteConnect plans, Cloud IM helps organisations bring communications from multiple UCM6300 systems together, supporting more joined-up collaboration between users and locations through the wider RemoteConnect and Wave ecosystem.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Cloud IM [Instant Messaging] add-on for compatible UCM [Unified Communications Manager] RemoteConnect plans
Available for Pro and Business UCM RemoteConnect plans
Synchronises multiple UCM6300 systems
Supports unified calls, meetings, contacts, schedules and chat across connected systems
Supports communication between multiple UCM clusters
Works with the wider UCM RemoteConnect collaboration environment and Wave clients
UCM RemoteConnect integrates with GDMS [Grandstream Device Management System] for centralised management
Key Benefits Brings communications from multiple UCM6300 systems together within a more unified collaboration environment
Helps users across different UCM deployments share calls, meetings, contacts, schedules and messaging more effectively
Supports organisations operating multiple locations or UCM systems that need closer communication between users
Extends existing Pro or Business RemoteConnect deployments without requiring replacement of the underlying UCM6300 systems
Works alongside Wave and the wider RemoteConnect ecosystem to support remote collaboration across connected teams
Comms Express offers UCM RemoteConnect add-ons and modules, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMRC-50GB - adds 50GB of additional cloud storage across all UCM RemoteConnect plan tiers
UCMRC-ADMIN - adds 1GB cloud storage and Comprehensive Remote Admin to the Basic plan
UCMRC-CLOUDIM - Cloud IM service for synchronising multiple UCM6300 systems across Pro and Business plans
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful unified communications platforms including the UCM6300 Series for business voice, video, mobility and collaboration deployments
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMRC-PLUS UCM RemoteConnect Plus Plan The Grandstream UCMRC-PLUS plan extends compatible UCM6300 Series communications systems with secure cloud-based remote connectivity for up to 50 registered remote users or devices and up to 8 concurrent voice, video call or meeting sessions.

The Plus plan provides unlimited call duration, Comprehensive Remote Admin and 1GB of cloud storage, together with Wave access, automated firewall traversal, remote provisioning and management, Live Chat, WebRTC trunk integration and support for API integrations and third-party add-ons.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features UCM [Unified Communications Manager] RemoteConnect plan for Grandstream UCM6300 Series systems
Supports up to 50 registered remote users/devices
Up to 8 concurrent remote voice/video call or meeting sessions
Unlimited call duration
1GB included cloud storage
Comprehensive Remote Admin
Wave app for mobile, desktop and web
Automated NAT [Network Address Translation] firewall traversal
Remote provisioning, management and monitoring
Live Chat support
Full API [Application Programming Interface] integration and third-party add-ons
WebRTC [Web Real-Time Communication] trunk integration
Compatible with additional RemoteConnect add-ons for extra users, remote calls and cloud storage
Key Benefits Allows remote users and SIP endpoints to connect securely to a compatible UCM6300 Series system without complex manual firewall configuration
Supports up to 50 remote users or devices with capacity for 8 simultaneous remote voice, video or meeting sessions
Comprehensive Remote Admin gives IT teams extensive tools for managing compatible UCM systems and remote devices from off-site locations
Wave enables users to communicate and collaborate from mobile, desktop and web devices
Remote provisioning, monitoring, diagnostic tools, reports and alerts help simplify ongoing administration and support
API, third-party add-on and WebRTC trunk support provide flexibility for integrating RemoteConnect into wider business communications environments
Additional user, call and cloud-storage add-ons allow RemoteConnect capacity to be expanded as requirements grow
GDMS [Grandstream Device Management System] integration provides centralised cloud management across the wider Grandstream communications ecosystem
Comms Express offers UCM RemoteConnect plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMRC-PLUS - up to 50 registered remote users/devices, 8 concurrent sessions, Comprehensive Remote Admin and 1GB cloud storage
UCMRC-BUS - up to 200 registered remote users/devices, 32 concurrent sessions, Advanced Remote Admin and 5GB cloud storage
UCMRC-ENT - up to 400 registered remote users/devices, 64 concurrent sessions, Advanced Remote Admin, 10GB cloud storage and Cloud IM
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful unified communications platforms including the UCM6300 Series for business voice, video, mobility and collaboration deployments
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMRC-BUS UCM RemoteConnect Business Plan The Grandstream UCMRC-BUS plan extends compatible UCM6300 Series communications systems with secure cloud-based remote connectivity for up to 200 registered remote users or devices and up to 32 concurrent voice, video call or meeting sessions.

The Business plan provides unlimited call duration, Advanced Remote Admin and 5GB of cloud storage, together with custom branding and Communication and Collaboration SDK support. Wave access, automated firewall traversal, remote provisioning and management, Live Chat, WebRTC trunk integration and API support provide a flexible platform for larger remote communications deployments.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features UCM [Unified Communications Manager] RemoteConnect plan for Grandstream UCM6300 Series systems
Supports up to 200 registered remote users/devices
Up to 32 concurrent remote voice/video call or meeting sessions
Unlimited call duration
5GB included cloud storage
Advanced Remote Admin
Wave app for mobile, desktop and web
Automated NAT [Network Address Translation] firewall traversal
Remote provisioning, management and monitoring
Live Chat support
Full API [Application Programming Interface] integration and third-party add-ons
WebRTC [Web Real-Time Communication] trunk integration
Custom logo support across the web UI, Wave, reports and alerts
Communication and Collaboration SDK [Software Development Kit]
Compatible with the Cloud IM add-on for synchronising multiple UCM6300 systems
Compatible with additional RemoteConnect add-ons for extra users, remote calls and cloud storage
Key Benefits Supports substantial remote-working deployments with up to 200 registered users or devices and 32 simultaneous remote sessions
Advanced Remote Admin provides extensive tools for managing compatible UCM6300 Series systems and remote devices
5GB of included cloud storage provides greater capacity for supported RemoteConnect data and services
Custom logo support allows organisations to apply their own branding across the web interface, Wave, reports and alerts
Communication and Collaboration SDK support enables deeper integration and customised communications functionality
Wave enables users to communicate and collaborate from mobile, desktop and web devices
Remote provisioning, monitoring, diagnostic tools, reports and alerts help simplify ongoing administration and support
Cloud IM can be added where unified communications across multiple UCM6300 systems are required
Additional user, call and cloud-storage add-ons allow RemoteConnect capacity to be expanded as requirements grow
GDMS [Grandstream Device Management System] integration provides centralised cloud management across the wider Grandstream communications ecosystem
Comms Express offers UCM RemoteConnect plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMRC-PLUS - up to 50 registered remote users/devices, 8 concurrent sessions, Comprehensive Remote Admin and 1GB cloud storage
UCMRC-BUS - up to 200 registered remote users/devices, 32 concurrent sessions, Advanced Remote Admin and 5GB cloud storage
UCMRC-ENT - up to 400 registered remote users/devices, 64 concurrent sessions, Advanced Remote Admin, 10GB cloud storage and Cloud IM
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful unified communications platforms including the UCM6300 Series for business voice, video, mobility and collaboration deployments
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMRC-ENT UCM RemoteConnect Enterprise Plan The Grandstream UCMRC-ENT plan extends compatible UCM6300 Series communications systems with secure cloud-based remote connectivity for up to 400 registered remote users or devices and up to 64 concurrent voice, video call or meeting sessions.

The Enterprise plan provides unlimited call duration, Advanced Remote Admin and 10GB of cloud storage, together with Cloud IM, custom branding and communication and collaboration SDK support. Wave access, automated firewall traversal, remote provisioning and management, Live Chat, WebRTC trunk integration and API support provide a comprehensive platform for larger remote communications deployments.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features UCM [Unified Communications Manager] RemoteConnect plan for Grandstream UCM6300 Series systems
Supports up to 400 registered remote users/devices
Up to 64 concurrent remote voice/video call or meeting sessions
Unlimited call duration
10GB included cloud storage
Advanced Remote Admin
Cloud IM [Instant Messaging] service included
Wave app for mobile, desktop and web
Automated NAT [Network Address Translation] firewall traversal
Remote provisioning, management and monitoring
Live Chat support
Full API [Application Programming Interface] integration and third-party add-ons
WebRTC [Web Real-Time Communication] trunk integration
Custom logo support across the web UI, Wave, reports and alerts
Communication and Collaboration SDK [Software Development Kit]
Compatible with additional RemoteConnect add-ons for extra users, remote calls and cloud storage
Key Benefits Provides the highest user, session and included storage capacity of the three Comms Express UCM RemoteConnect plan options
Supports up to 400 remote users or devices with capacity for 64 simultaneous remote voice, video or meeting sessions
Advanced Remote Admin provides extensive tools for managing larger UCM6300 Series deployments and remote devices
Included Cloud IM supports unified messaging and collaboration across compatible UCM environments
Custom logo support allows organisations to apply their own branding across the web interface, Wave, reports and alerts
Communication and Collaboration SDK support enables deeper integration and customised communications functionality
Wave enables users to communicate and collaborate from mobile, desktop and web devices
Remote provisioning, monitoring, diagnostic tools, reports and alerts help simplify ongoing administration and support
Additional user, call and cloud-storage add-ons allow RemoteConnect capacity to be expanded as requirements grow
GDMS [Grandstream Device Management System] integration provides centralised cloud management across the wider Grandstream communications ecosystem
Comms Express offers UCM RemoteConnect plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMRC-PLUS - up to 50 registered remote users/devices, 8 concurrent sessions, Comprehensive Remote Admin and 1GB cloud storage
UCMRC-BUS - up to 200 registered remote users/devices, 32 concurrent sessions, Advanced Remote Admin and 5GB cloud storage
UCMRC-ENT - up to 400 registered remote users/devices, 64 concurrent sessions, Advanced Remote Admin, 10GB cloud storage and Cloud IM
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful unified communications platforms including the UCM6300 Series for business voice, video, mobility and collaboration deployments
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMCLOUD-STARTUP CloudUCM Startup Plan The Grandstream UCMCLOUD-STARTUP plan provides a secure cloud-based PBX and unified communications platform for smaller teams, supporting up to 10 extensions and up to 4 concurrent audio/video calls with 1GB of included cloud storage.

CloudUCM brings voice and video calling, meetings, messaging and collaboration together without requiring an on-premise PBX. Users can communicate from desktop, web and mobile devices through the Wave app, while support for SIP endpoints allows compatible business phones and other communications devices to connect directly to the service.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 10 extensions
Up to 4 concurrent audio/video calls
1GB included cloud storage
Wave softphone app for desktop, mobile and web
Supports SIP [Session Initiation Protocol] endpoints
Built-in SBC [Session Border Controller] service
Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
Customer service platform support including WhatsApp, Telegram and built-in live chat
Call and meeting recording
API [Application Programming Interface] integration and third-party add-ons
30-day free trial available
Key Benefits Removes the need for an on-premise PBX while providing a complete business communications platform in the cloud
Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
Built-in audio, video and web meetings combine calling and collaboration within a single platform
Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring
Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMCLOUD-SOHO CloudUCM SOHO Plan The Grandstream UCMCLOUD-SOHO plan provides a secure cloud-based PBX and unified communications platform for smaller businesses, supporting up to 20 extensions and up to 8 concurrent audio/video calls with 1GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The SOHO plan also supports a custom domain name, while the Wave app gives users access from desktop, mobile and web devices and compatible SIP endpoints can connect directly to the service.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 20 extensions
Up to 8 concurrent audio/video calls
1GB included cloud storage
Custom domain name support
Wave softphone app for desktop, mobile and web
Supports SIP [Session Initiation Protocol] endpoints
Built-in SBC [Session Border Controller] service
Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
Customer service platform support including WhatsApp, Telegram and built-in live chat
Call and meeting recording
API [Application Programming Interface] integration and third-party add-ons
Key Benefits Removes the need for an on-premise PBX while providing a complete business communications platform in the cloud
Supports twice the extension and concurrent-call capacity of the Startup plan for growing teams and smaller business deployments
Custom domain support allows businesses to present CloudUCM services through their own domain name
Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
Built-in audio, video and web meetings combine calling and collaboration within a single platform
Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring
Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMCLOUD-PRO CloudUCM Pro Plan The Grandstream UCMCLOUD-PRO plan provides a secure cloud-based PBX and unified communications platform for growing businesses, supporting up to 100 extensions and up to 32 concurrent audio/video calls with 4GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The Pro plan adds SDK availability alongside API integration and custom domain support, giving businesses greater flexibility for integrations, application development and tailored communications workflows.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 100 extensions
Up to 32 concurrent audio/video calls
4GB included cloud storage
Custom domain name support
Wave softphone app for desktop, mobile and web
Supports SIP [Session Initiation Protocol] endpoints
Built-in SBC [Session Border Controller] service
Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
Customer service platform support including WhatsApp, Telegram and built-in live chat
Call and meeting recording
API [Application Programming Interface] integration and third-party add-ons
SDK [Software Development Kit] available for custom integrations and functionality
Key Benefits Provides significantly greater user and call capacity for growing businesses without requiring on-premise PBX hardware
SDK availability supports deeper integrations and development of customised communications functionality
Custom domain support allows businesses to present CloudUCM services through their own domain name
Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
Built-in audio, video and web meetings combine calling and collaboration within a single platform
Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring
Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMCLOUD-PLUS CloudUCM Plus Plan The Grandstream UCMCLOUD-PLUS plan provides a secure cloud-based PBX and unified communications platform for growing businesses, supporting up to 50 extensions and up to 16 concurrent audio/video calls with 2GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The Plus plan also supports a custom domain name, while the Wave app gives users access from desktop, mobile and web devices and compatible SIP endpoints can connect directly to the service.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 50 extensions
Up to 16 concurrent audio/video calls
2GB included cloud storage
Custom domain name support
Wave softphone app for desktop, mobile and web
Supports SIP [Session Initiation Protocol] endpoints
Built-in SBC [Session Border Controller] service
Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
Customer service platform support including WhatsApp, Telegram and built-in live chat
Call and meeting recording
API [Application Programming Interface] integration and third-party add-ons
Key Benefits Provides increased extension and concurrent-call capacity for expanding businesses without requiring on-premise PBX hardware
2GB of included cloud storage provides additional capacity for recordings and other supported CloudUCM data
Custom domain support allows businesses to present CloudUCM services through their own domain name
Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
Built-in audio, video and web meetings combine calling and collaboration within a single platform
Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring
Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above

Grandstream UCMCLOUD-BUSINESS CloudUCM Business Plan The Grandstream UCMCLOUD-BUSINESS plan provides a secure cloud-based PBX and unified communications platform for larger business deployments, supporting up to 200 extensions and up to 64 concurrent audio/video calls with 10GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The Business plan provides the highest capacity within the five CloudUCM options and includes SDK availability alongside API integration and custom domain support for greater flexibility with integrations and customised communications workflows.



.spaced-list li { margin-bottom: 0.7em; } .spaced-list li:last-child { margin-bottom: 2em; } Key Features Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 200 extensions
Up to 64 concurrent audio/video calls
10GB included cloud storage
Custom domain name support
Wave softphone app for desktop, mobile and web
Supports SIP [Session Initiation Protocol] endpoints
Built-in SBC [Session Border Controller] service
Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
Customer service platform support including WhatsApp, Telegram and built-in live chat
Call and meeting recording
API [Application Programming Interface] integration and third-party add-ons
SDK [Software Development Kit] available for custom integrations and functionality
Key Benefits Provides the highest extension, concurrent-call and included storage capacity within the five CloudUCM plan options
Supports larger business deployments without requiring on-premise PBX hardware or additional communications infrastructure
SDK availability supports deeper integrations and development of customised communications functionality
Custom domain support allows businesses to present CloudUCM services through their own domain name
Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
Built-in audio, video and web meetings combine calling and collaboration within a single platform
Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring
Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK
Comms Express also offers everything needed to build and expand complete business communications solutions:

Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers
*For complete specifications see the documentation tab above