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Firstly let us thank you for your patience and understanding at this most difficult time. We put our customers first so it makes us happy that our customers are being so understanding at this time.
As you are all aware our logistics networks nationwide are under tremendous strain and are doing their utmost to maintain a normal service level. Where this is not possible the Customer Service team are doing everything we can to support and advise. Thank you for bearing with us. We know some of these issues are taking longer than normal to resolve but rest assured we are doing all we can to support your business in this situation. To help our team in this difficult time please email cs@comms-express.com rather than call if you absolutely need to chase your delivery.
As we understand businesses and couriers are in challenging circumstances we have extended our return times from the normal 30 Days to 60 days in every case where it is possible for us to do so.
If you have any queries relating to an order, delivery or return please continue to contact our team by email at cs@comms-express.com, or use the return form on the website, found here https://www.comms-express.com/system/returns-email/
Thank you again for your understanding.
Kind regards
Comms Express Customer Services Team
