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As you may be aware our logistics networks nationwide are under tremendous strain and are doing their utmost to maintain a normal service level. Where this is not possible the Customer Service team are doing everything we can to support and advise. Thank you for bearing with us. We know some of these issues are taking longer than normal to resolve but rest assured we are doing all we can to support your business in this situation. To help our team in this difficult time please email [email protected] rather than call if you require tracking information or a delivery update or need to chase your delivery.
As we understand businesses and couriers are in challenging circumstances we have extended our return times to up to 30 Days, in every case where it is possible for us to do so. Not all products or manufacturers allow extra time for returns so if you do need to return anything please check with us on [email protected] as quickly as possible.
If you have any queries relating to an order, delivery or return please continue to contact our team by email at [email protected], or log in below to use the return form on the website.
Thank you again for your understanding.
Kind regards
Comms Express Customer Services Team
