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Returns Info

Standard Return Information

For information on returning goods purchased from Comms Express, please refer to our terms and conditions:

As part of our service we ensure that all goods are packaged and delivered to the highest standards to minimise any damage being sustained during transit.


Data/Server Cabinet Returns

As these Cabinets are built to order every effort should be made to ensure the cabinet you are ordering will suit your application and will fit into the intended location, if unsure please refer to our delivery guide via the link below or call our dedicated sales team on 0800 488 0000 for more information.

Delivery Guide

Returning the cabinets to us or directly to the manufacturer will remain your responsibility and we are not liable for any damage caused either by yourselves or your shipping company. Please note that any cabinets that are made to your specification may not be returned to us unless they are damaged in transit.


Faulty Items

Set out below is the contact information of various manufacturers who may offer warranty support in respect of any goods purchased.

Manufacturer Telephone Website
APC0800 2799254www.apc.com/site/support/index.cfm
Netgear0844 875 4000www.support.netgear.com/app/contact
Netgear Prosafe0843 453 8000www.support.netgear.com/app/contact
D-Linkwww.dlink.co.uk
Mgt Switches/Firewalls0871 873 0909Telephone Support Only
Home Broadband and Wireless & all other products0871 873 3000Telephone Support Only
Cisco0800 917 5473Telephone Support Only
Eaton08700 545 333www.rma.powerware.com/en/default.asp
HP0845 161 0030Telephone Support Only
TP Link0845 1470017Rma.uk@tp-link.com
Buffalo0845 3511005www.buffalo-technology.com
Tripplite01635 887 396Telephone Support Only
Vertiv0800 1155 4499Telephone Support Only

If you experience any problems in resolving the issue or need further info to support your case please contact us where we are more than happy to help support you where possible.

Contact Us:

Tel: 0800 488 0000 Option 2

Email: cs@comms-express.com

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