Returns Info
Standard Return Information
For information on returning goods purchased from Comms Express, please refer to our terms and conditions:
- for business customers click here;
- for non-business customers click here
As part of our service we ensure that all goods are packaged and delivered to the highest standards to minimise any damage being sustained during transit.
Data/Server Cabinet Returns
As these Cabinets are built to order every effort should be made to ensure the cabinet you are ordering will suit your application and will fit into the intended location, if unsure please refer to our delivery guide via the link below or call our dedicated sales team on 0800 488 0000 for more information.
Returning the cabinets to us or directly to the manufacturer will remain your responsibility and we are not liable for any damage caused either by yourselves or your shipping company. Please note that any cabinets that are made to your specification may not be returned to us unless they are damaged in transit.
Faulty Items
Set out below is the contact information of various manufacturers who may offer warranty support in respect of any goods purchased.
| Manufacturer | Telephone | Website |
| APC | 0800 2799254 | www.apc.com/site/support/index.cfm |
| Netgear | 0844 875 4000 | www.support.netgear.com/app/contact |
| Netgear Prosafe | 0843 453 8000 | www.support.netgear.com/app/contact |
| D-Link | www.dlink.co.uk | |
| Mgt Switches/Firewalls | 0871 873 0909 | Telephone Support Only |
| Home Broadband and Wireless & all other products | 0871 873 3000 | Telephone Support Only |
| Cisco | 0800 917 5473 | Telephone Support Only |
| Eaton | 08700 545 333 | www.rma.powerware.com/en/default.asp |
| HP | 0845 161 0030 | Telephone Support Only |
| TP Link | 0845 1470017 | Rma.uk@tp-link.com |
| Buffalo | 0845 3511005 | www.buffalo-technology.com |
| Tripplite | 01635 887 396 | Telephone Support Only |
| Vertiv | 0800 1155 4499 | Telephone Support Only |
If you experience any problems in resolving the issue or need further info to support your case please contact us where we are more than happy to help support you where possible.
Contact Us:
Tel: 0800 488 0000 Option 3
Email: cs@comms-express.com
