Grandstream UCMCLOUD-SOHO CLOUD UCM - SOHO

Grandstream UCMCLOUD-SOHO CloudUCM SOHO Plan

The Grandstream UCMCLOUD-SOHO plan provides a secure cloud-based PBX and unified communications platform for smaller businesses, supporting up to 20 extensions and up to 8 concurrent audio/video calls with 1GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The SOHO plan also supports a custom domain name, while the Wave app gives users access from desktop, mobile and web devices and compatible SIP endpoints can connect directly to the service.

Key Features

• Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 20 extensions
• Up to 8 concurrent audio/video calls
• 1GB included cloud storage
• Custom domain name support
• Wave softphone app for desktop, mobile and web
• Supports SIP [Session Initiation Protocol] endpoints
• Built-in SBC [Session Border Controller] service
• Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
• Customer service platform support including WhatsApp, Telegram and built-in live chat
• Call and meeting recording
• API [Application Programming Interface] integration and third-party add-ons

Key Benefits

• Removes the need for an on-premise PBX while providing a complete business communications platform in the cloud
• Supports twice the extension and concurrent-call capacity of the Startup plan for growing teams and smaller business deployments
• Custom domain support allows businesses to present CloudUCM services through their own domain name
• Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
• Built-in audio, video and web meetings combine calling and collaboration within a single platform
• Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
• Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
• Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
• AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
• GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring

Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

• UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
• UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
• UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
• UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
• UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK

Comms Express also offers everything needed to build and expand complete business communications solutions:

• Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
• Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
• VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers

*For complete specifications see the documentation tab above