Grandstream UCMCLOUD-PRO CLOUD UCM - PRO

Grandstream UCMCLOUD-PRO CloudUCM Pro Plan

The Grandstream UCMCLOUD-PRO plan provides a secure cloud-based PBX and unified communications platform for growing businesses, supporting up to 100 extensions and up to 32 concurrent audio/video calls with 4GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The Pro plan adds SDK availability alongside API integration and custom domain support, giving businesses greater flexibility for integrations, application development and tailored communications workflows.

Key Features

• Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 100 extensions
• Up to 32 concurrent audio/video calls
• 4GB included cloud storage
• Custom domain name support
• Wave softphone app for desktop, mobile and web
• Supports SIP [Session Initiation Protocol] endpoints
• Built-in SBC [Session Border Controller] service
• Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
• Customer service platform support including WhatsApp, Telegram and built-in live chat
• Call and meeting recording
• API [Application Programming Interface] integration and third-party add-ons
• SDK [Software Development Kit] available for custom integrations and functionality

Key Benefits

• Provides significantly greater user and call capacity for growing businesses without requiring on-premise PBX hardware
• SDK availability supports deeper integrations and development of customised communications functionality
• Custom domain support allows businesses to present CloudUCM services through their own domain name
• Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
• Built-in audio, video and web meetings combine calling and collaboration within a single platform
• Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
• Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
• Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
• AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
• GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring

Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

• UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
• UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
• UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
• UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
• UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK

Comms Express also offers everything needed to build and expand complete business communications solutions:

• Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
• Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
• VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers

*For complete specifications see the documentation tab above