Grandstream UCMCLOUD-BUSINESS CLOUD UCM - BUSINESS

Grandstream UCMCLOUD-BUSINESS CloudUCM Business Plan

The Grandstream UCMCLOUD-BUSINESS plan provides a secure cloud-based PBX and unified communications platform for larger business deployments, supporting up to 200 extensions and up to 64 concurrent audio/video calls with 10GB of included cloud storage.

CloudUCM combines voice and video calling, meetings, messaging and collaboration without requiring an on-premise PBX. The Business plan provides the highest capacity within the five CloudUCM options and includes SDK availability alongside API integration and custom domain support for greater flexibility with integrations and customised communications workflows.

Key Features

• Cloud-based UCM [Unified Communications Manager] PBX plan supporting up to 200 extensions
• Up to 64 concurrent audio/video calls
• 10GB included cloud storage
• Custom domain name support
• Wave softphone app for desktop, mobile and web
• Supports SIP [Session Initiation Protocol] endpoints
• Built-in SBC [Session Border Controller] service
• Comprehensive UC [Unified Communications] features including calling, meetings, messaging and collaboration
• Customer service platform support including WhatsApp, Telegram and built-in live chat
• Call and meeting recording
• API [Application Programming Interface] integration and third-party add-ons
• SDK [Software Development Kit] available for custom integrations and functionality

Key Benefits

• Provides the highest extension, concurrent-call and included storage capacity within the five CloudUCM plan options
• Supports larger business deployments without requiring on-premise PBX hardware or additional communications infrastructure
• SDK availability supports deeper integrations and development of customised communications functionality
• Custom domain support allows businesses to present CloudUCM services through their own domain name
• Wave enables staff to make calls, join meetings and collaborate from desktop, mobile or web wherever an internet connection is available
• Built-in audio, video and web meetings combine calling and collaboration within a single platform
• Built-in SBC services and advanced encryption help protect CloudUCM systems and remote communications
• Cloud deployment allows communications capacity to be expanded without installing additional PBX hardware
• Supports integration with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and other business platforms
• AWS infrastructure provides a 99.99% service guarantee for dependable cloud communications
• GDMS [Grandstream Device Management System] supports centralised cloud setup, provisioning, management and monitoring

Comms Express offers CloudUCM plans, along with other cloud management options in Grandstream UCM Remote Connect Cloud Management including:

• UCMCLOUD-STARTUP - up to 10 extensions, 4 concurrent audio/video calls and 1GB cloud storage
• UCMCLOUD-SOHO - up to 20 extensions, 8 concurrent audio/video calls, 1GB cloud storage and custom domain support
• UCMCLOUD-PLUS - up to 50 extensions, 16 concurrent audio/video calls, 2GB cloud storage and custom domain support
• UCMCLOUD-PRO - up to 100 extensions, 32 concurrent audio/video calls, 4GB cloud storage, custom domain support and SDK
• UCMCLOUD-BUSINESS - up to 200 extensions, 64 concurrent audio/video calls, 10GB cloud storage, custom domain support and SDK

Comms Express also offers everything needed to build and expand complete business communications solutions:

• Grandstream IP PBX Appliances - powerful on-premise unified communications alternatives for businesses requiring locally hosted PBX systems
• Grandstream Phones - a comprehensive choice of business, video, cordless, hotel and specialist Grandstream communications endpoints
• VOIP Business Phone Systems - an extensive multi-brand range of business IP phones, communications systems and VoIP solutions from Grandstream and other leading manufacturers

*For complete specifications see the documentation tab above