Fluke Networks MultiFiber Gold Support

Overview Gold Support for your MF1310SOURCE allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently **Applies to accessories in the original product purchase

Benefits Standard Warranty Gold Support Live technical support with exclusive phone number No Yes FREE Annual Calibration and Factory Refresh No Yes FREE Repair with “first on bench” turnaround service No Yes Loaner Equipment Service* No Yes FREE Accessory Replacements** No Yes Member Only Promotions No Yes Access to Technical Support Team Web and Email Web, Email and Phone Response Time from Technical Support Less than 24 Hours Less than 2 Hours Customer Support - Phone and Email 7am-5pm (PST) 24 x 7 x 365 Primary Case Handling Customer Service Technical Support Online training videos, Knowledge Base access, White papers and Best Practice guides No Yes Software and Firmware upgrades No Yes

Overview Gold Support for OptiFiber Pro Quad & MultiFiber Pro (OFPQI-MFP) allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently **Applies to accessories in the original product purchase

Benefits Standard Warranty Gold Support Live technical support with exclusive phone number No Yes FREE Annual Calibration and Factory Refresh No Yes FREE Repair with “first on bench” turnaround service No Yes Loaner Equipment Service* No Yes FREE Accessory Replacements** No Yes Member Only Promotions No Yes Access to Technical Support Team Web and Email Web, Email and Phone Response Time from Technical Support Less than 24 Hours Less than 2 Hours Customer Support - Phone and Email 7am-5pm (PST) 24 x 7 x 365 Primary Case Handling Customer Service Technical Support Online training videos, Knowledge Base access, White papers and Best Practice guides No Yes Software and Firmware upgrades No Yes