Fluke Networks Fiber Inspector Gold Support

Gold Product Support

Gold Support for your FI-7000 FiberInspector Pro allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-7000 FiberInspector Pro?

Repairs and loaner equipment - If your FI-7000 FiberInspector Pro should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running. We'll repair your FiberInspector Pro and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-7000 FiberInspector Pro are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Gold Lifetime BuyBack Guarantee - Buy the tools you need now knowing that Fluke Networks will buy it back when it’s time for a new one.  Get 100% cash back within 30 days, 60% within 1 year, and 15% after a year for the life of your tester covered by Gold. (Full terms and conditions can be found at www.flukenetworks.com/GoldBuyBack.) (Currently not available within Asia).

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-7000 FiberInspector Pro and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-7000 FiberInspector Pro with Gold Support Services.

Overview Gold Support for your FiberInspector allows you to make the most of your FiberInspector purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently **Applies to accessories in the original product purchase

Benefits Standard Warranty Gold Support Live technical support with exclusive phone number ✗ 🗸 FREE Annual Calibration and Factory Refresh ✗ 🗸 FREE Repair with “first on bench” turnaround service ✗ 🗸 Loaner Equipment Service* ✗ 🗸 FREE Accessory Replacements** ✗ 🗸 Member Only Promotions ✗ 🗸 Access to Technical Support Team Web and Email Web, Email and Phone Response Time from Technical Support Less than 24 Hours Less than 2 Hours Customer Support – Phone and Email 7am-5pm (PST) 24 x 7 x 365 Primary Case Handling Customer Service Technical Support Online training videos, Knowledge Base access, White papers and Best Practice guides 🗸 🗸 Software and Firmware upgrades 🗸 🗸

(includes performance verification, 24 x 7 priority access to Technical Assistance Center, free accessory replacement (check details), repair, loaners during repair)

Gold Support for your FI-500 Fiber Optic Inspection System allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-500 Fiber Optic Inspection System?

Repairs and loaner equipment - If your FI-500 Fiber Optic Inspection System should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running (Note: The FI-500 Fiber Optic Inspection System is repair by replacement.) We'll repair your Fiber Inspection Video probe and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-500 Fiber Optic Inspection System are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-500 Fiber Optic Inspection System and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-500 Fiber Optic Inspection System with Gold Support Services.

Gold Support for your FI-525 Fiber Optic Inspection System and Cleaning Kit allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-525 Fiber Optic Inspection System and Cleaning Kit?

Repairs and loaner equipment - If your FI-525 Fiber Optic Inspection System and Cleaning Kit should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running (Note: FI-525 Fiber Optic Inspection System and Cleaning Kit is repair by replacement.) We'll repair your Fiber Inspection Video probe and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-525 Fiber Optic Inspection System and Cleaning Kit are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-525 Fiber Optic Inspection System and Cleaning Kit and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-525 Fiber Optic Inspection System and Cleaning Kit with Gold Support Services.

Gold Support for your FI-1000 Fiber Inspection Video probe allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-1000 Fiber Inspection Video probe?

Repairs and loaner equipment - If your FI-1000 Fiber Inspection Video probe should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running (Note: The FI-1000 Fiber Inspection Video Probe is repair by replacement.) We'll repair your Fiber Inspection Video probe and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-1000 Fiber Inspection Video probe are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-1000 Fiber Inspection Video probe and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-1000 Fiber Inspection Video probe with Gold Support Services.

Gold Product Support

Gold Support for your FI-7000 FiberInspector Pro allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-7000 FiberInspector Pro?

Repairs and loaner equipment - If your FI-7000 FiberInspector Pro should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running. We'll repair your FiberInspector Pro and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-7000 FiberInspector Pro are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Gold Lifetime BuyBack Guarantee - Buy the tools you need now knowing that Fluke Networks will buy it back when it’s time for a new one.  Get 100% cash back within 30 days, 60% within 1 year, and 15% after a year for the life of your tester covered by Gold. (Full terms and conditions can be found at www.flukenetworks.com/GoldBuyBack.) (Currently not available within Asia).

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-7000 FiberInspector Pro and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-7000 FiberInspector Pro with Gold Support Services.

Gold Product Support

Gold Support for your FI-7000 FiberInspector Pro allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-7000 FiberInspector Pro?

Repairs and loaner equipment - If your FI-7000 FiberInspector Pro should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running. We'll repair your FiberInspector Pro and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-7000 FiberInspector Pro are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Gold Lifetime BuyBack Guarantee - Buy the tools you need now knowing that Fluke Networks will buy it back when it’s time for a new one.  Get 100% cash back within 30 days, 60% within 1 year, and 15% after a year for the life of your tester covered by Gold. (Full terms and conditions can be found at www.flukenetworks.com/GoldBuyBack.) (Currently not available within Asia).

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-7000 FiberInspector Pro and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-7000 FiberInspector Pro with Gold Support Services.

Gold Product Support

Gold Support for your FI-7000 FiberInspector Pro allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-7000 FiberInspector Pro?

Repairs and loaner equipment - If your FI-7000 FiberInspector Pro should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running. We'll repair your FiberInspector Pro and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-7000 FiberInspector Pro are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Gold Lifetime BuyBack Guarantee - Buy the tools you need now knowing that Fluke Networks will buy it back when it’s time for a new one.  Get 100% cash back within 30 days, 60% within 1 year, and 15% after a year for the life of your tester covered by Gold. (Full terms and conditions can be found at www.flukenetworks.com/GoldBuyBack.) (Currently not available within Asia).

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-7000 FiberInspector Pro and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-7000 FiberInspector Pro with Gold Support Services.