NetAlly EtherScope nXG AllyCare Options

SOFTWARE UPGRADES/UPDATES By maintaining your AllyCare membership throughout the life of your product you can ensure your NetAlly handheld network tester or AirMagnet software is kept up to date with the latest features and functionality. AllyCare members receive access to all software upgrades that deliver major new features and enhancements.

ALLYCARE-ENABLED PRODUCT FEATURES Only members with active AllyCare support will enjoy the additional benefits of AllyCare-enabled features, giving your NetAlly products enhanced testing and analysis capabilities.

REPAIR/REPLACEMENT* AllyCare members gain peace of mind from knowing that if their NetAlly tester is damaged from normal wear and tear NetAlly will repair or replace the unit, including shipping costs. (Repairs require prior qualification troubleshooting by our Technical Assistance Center.)

ACCESSORY REPLACEMENT* Some accessory parts are essential to your NetAlly Handheld network tester or AirMagnet product. Standard warranty on accessories is 90 days, but with AllyCare membership, accessories that ship with your unit are covered under the terms of repair (once qualified as defective by our Technical Assistance Center). With a value of $100-500, upgrading from warranty to AllyCare can save you significant expense if your battery or other accessory should fail.

PRIORITY TECHNICAL SUPPORT AllyCare includes priority access to our world-class Technical Assistance Center (TAC) with online case submission and tracking of your support calls and resolution.



(Only covers one unit)

SOFTWARE UPGRADES/UPDATES By maintaining your AllyCare membership throughout the life of your product you can ensure your NetAlly handheld network tester or AirMagnet software is kept up to date with the latest features and functionality. AllyCare members receive access to all software upgrades that deliver major new features and enhancements.

ALLYCARE-ENABLED PRODUCT FEATURES Only members with active AllyCare support will enjoy the additional benefits of AllyCare-enabled features, giving your NetAlly products enhanced testing and analysis capabilities.

REPAIR/REPLACEMENT* AllyCare members gain peace of mind from knowing that if their NetAlly tester is damaged from normal wear and tear NetAlly will repair or replace the unit, including shipping costs. (Repairs require prior qualification troubleshooting by our Technical Assistance Center.)

ACCESSORY REPLACEMENT* Some accessory parts are essential to your NetAlly Handheld network tester or AirMagnet product. Standard warranty on accessories is 90 days, but with AllyCare membership, accessories that ship with your unit are covered under the terms of repair (once qualified as defective by our Technical Assistance Center). With a value of $100-500, upgrading from warranty to AllyCare can save you significant expense if your battery or other accessory should fail.

PRIORITY TECHNICAL SUPPORT AllyCare includes priority access to our world-class Technical Assistance Center (TAC) with online case submission and tracking of your support calls and resolution.



(Only covers one unit)

The EXG-300-2YS Maintenance Service Plan offers comprehensive 24×7 support for your equipment, ensuring around-the-clock assistance and peace of mind. This 2-year service package includes parts replacement, repair services, and dedicated phone support to minimize downtime and keep your systems running smoothly.

Features

Service Main Type: Maintenance

Service Description: 24 x 7

Provided Support: Parts Replacement, Repair, Phone Support

Service Characteristic: Parts and Labour