
.jpg)
Overview
Gold Support for your DSX CableAnalyzer™ allows you to make the most of your DSX CableAnalyzer purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
Benefits
Standard Warranty
Gold Support
Live technical support with exclusive phone number
?
????
FREE Annual Calibration and Factory Refresh
?
????
FREE Repair with “first on bench” turnaround service
?
????
Loaner Equipment Service*
?
????
FREE Accessory Replacements**
?
????
Member Only Promotions
?
????
Access to Technical Support Team
Web and Email
Web, Email and Phone
Response Time from Technical Support
Less than 24 Hours
Less than 2 Hours
Customer Support – Phone and Email
7am-5pm (PST)
24 x 7 x 365
Primary Case Handling
Customer Service
Technical Support
Online training videos, Knowledge Base access, White papers and Best Practice guides
????
????
Software and Firmware upgrades
????
????
Gold Support: |

.jpg)
Overview
Gold Support for your DSX CableAnalyzer™ allows you to make the most of your DSX CableAnalyzer purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
Benefits
Standard Warranty
Gold Support
Live technical support with exclusive phone number
?
????
FREE Annual Calibration and Factory Refresh
?
????
FREE Repair with “first on bench” turnaround service
?
????
Loaner Equipment Service*
?
????
FREE Accessory Replacements**
?
????
Member Only Promotions
?
????
Access to Technical Support Team
Web and Email
Web, Email and Phone
Response Time from Technical Support
Less than 24 Hours
Less than 2 Hours
Customer Support – Phone and Email
7am-5pm (PST)
24 x 7 x 365
Primary Case Handling
Customer Service
Technical Support
Online training videos, Knowledge Base access, White papers and Best Practice guides
????
????
Software and Firmware upgrades
????
????
Gold Support: |

.jpg)
Overview
Gold Support for your DSX CableAnalyzer™ allows you to make the most of your DSX CableAnalyzer purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
Benefits
Standard Warranty
Gold Support
Live technical support with exclusive phone number
?
????
FREE Annual Calibration and Factory Refresh
?
????
FREE Repair with “first on bench” turnaround service
?
????
Loaner Equipment Service*
?
????
FREE Accessory Replacements**
?
????
Member Only Promotions
?
????
Access to Technical Support Team
Web and Email
Web, Email and Phone
Response Time from Technical Support
Less than 24 Hours
Less than 2 Hours
Customer Support – Phone and Email
7am-5pm (PST)
24 x 7 x 365
Primary Case Handling
Customer Service
Technical Support
Online training videos, Knowledge Base access, White papers and Best Practice guides
????
????
Software and Firmware upgrades
????
????
Gold Support: |

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Fluke Networks 1 year Gold Support for DSX-5000QOI - 1 year of Gold Support coverage for DSX-5000QOi which includes Versiv Mainframe, Smart Remote, OLTS Quad, OTDR Quad and Fiber Inspection


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