Gold Support for your FI-3000 Fiber Inspector Pro allows you to make the most of your FI-3000 purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
What do you get with Gold Support for your FI-3000?
Repairs and loaner equipment - If your FI-3000 should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running. We'll repair your FI-3000 and replace defective accessories that came with your unit at no charge - all shipping paid by Fluke Networks.
Accessory Replacement - Some accessories are essential to your FI-3000. If any accessory that comes with your FI-3000 is qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Click Cleaners are limited to replacement of one set per year, provided they have met the aforementioned criteria.
Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions.
Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
Ensure that you are getting the most out of your FI-3000 with Gold Support Services.