Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Allied Telesis switches and firewalls can be managed and automated with scalability using the Allied Telesis Autonomous Management Framework Plus (AMF Plus) solution. Together with device management and automation, AMF Plus offers proactive management through its intent-based networking features that are integrated with Vista Manager EX, a graphical monitoring and management platform. Both local and cloud deployments are possible for the automation and management of AMF Plus.
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Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Allied Telesis AT-FL-VISTA-AWC10 Vista Manager AWC Wireless licence 1 Year, 5 Year
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Allied Telesis AT-SW-AWC10 Autonomous Wave Control licence 1 Year, 5 Year
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The Allied Telesis AT-IE220-6GHX-NCA1 is a one-year Advanced Service Agreement replacement designed to support business continuity through comprehensive Net.Cover maintenance. This service provides enhanced technical support, proactive risk mitigation, and rapid replacement coverage, helping organisations maintain high availability and minimise network downtime.
Key Features of Allied Telesis AT-IE220-6GHX-NCA1
1-year Advanced Service Agreement replacement coverage
Part of the Allied Telesis Net.Cover support portfolio
Dedicated technical support for faster issue resolution
Advanced replacement services to minimise downtime
Designed to support high availability and business continuity
Available for active, expired, or lapsed support contracts (conditions may apply)
Business Continuity Through Net.Cover
Net.Cover maintenance plans are designed to protect critical network infrastructure by ensuring rapid access to support and replacement services. The AT-IE220-6GHX-NCA1 helps organisations maintain operational continuity even when unexpected hardware issues occur.
Advanced Replacement Coverage
This advanced service agreement includes replacement support that reduces downtime by ensuring faulty hardware can be quickly swapped. This is especially valuable in environments where network availability is essential to daily operations.
Dedicated Technical Support
Customers benefit from access to Allied Telesis technical experts who provide in-depth assistance for fault diagnosis and resolution. This dedicated support helps IT teams resolve issues faster and with greater confidence.
Proactive Risk Mitigation
Net.Cover services focus on reducing operational risk through proactive support measures. By maintaining active coverage, organisations can reduce the likelihood of prolonged outages and protect critical network services.
Flexible Support Renewal Options
The AT-IE220-6GHX-NCA1 can be purchased at any time, offering flexibility for organisations renewing or reinstating support. Additional conditions may apply for products that are out of warranty or have experienced a lapse in Net.Cover coverage.
Peace of Mind for Critical Networks
By combining expert support, rapid replacement, and proactive services, this Advanced Service Agreement provides peace of mind for organisations that rely on Allied Telesis networking equipment to deliver always-on connectivity.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Allied Telesis AT-FL-X53L-CPOE. License quantity: 1 license(s), Software type: License
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
This all-inclusive support program offers advanced product replacement, priority queuing, and multi-level technical phone support. These services are intended to facilitate troubleshooting of critical network hardware and software issues and support maximum uptime.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
*Net.Cover Premium, Advanced and Elite support programs are available on current Allied Telesis products. For customers looking for continued protection on End of Sale products, Net.Cover TAC offers access to software updates and upgrades, along with access to our Technical Assistance Center (TAC).
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
*Net.Cover Premium, Advanced and Elite support programs are available on current Allied Telesis products. For customers looking for continued protection on End of Sale products, Net.Cover TAC offers access to software updates and upgrades, along with access to our Technical Assistance Center (TAC).
Allied Telesis AT-SW-CB10-2022 Cumulative Wave & Smart Connect licence 1 Year, 5 Year
Term: |
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
This all-inclusive support program offers advanced product replacement, priority queuing, and multi-level technical phone support. These services are intended to facilitate troubleshooting of critical network hardware and software issues and support maximum uptime.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Allied Telesis AT-FL-VFW-BASE. License quantity: 1 license(s), Software type: License
Allied Telesis AT-FL-VISTA-BASE Vista Manager EX licence, 1 Year, 5 Year
Term: |
Allied Telesis AT-FL-VISTA-CB10-2022 Vista Manager & Smart Connect licence 1 Year, 5 Years
Term: |
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Allied Telesis switches and firewalls can be managed and automated with scalability using the Allied Telesis Autonomous Management Framework Plus (AMF Plus) solution. Together with device management and automation, AMF Plus offers proactive management through its intent-based networking features that are integrated with Vista Manager EX, a graphical monitoring and management platform. Both local and cloud deployments are possible for the automation and management of AMF Plus.
Term: |
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Allied Telesis ATX95052XTQMSYNCA1. Number of years: 1 year(s), Service time (hours x days): 24x5
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Allied Telesis AT-FL-IE2-L1-01. License quantity: 1 license(s), Software type: License
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
This all-inclusive support program offers advanced product replacement, priority queuing, and multi-level technical phone support. These services are intended to facilitate troubleshooting of critical network hardware and software issues and support maximum uptime.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
*Net.Cover Premium, Advanced and Elite support programs are available on current Allied Telesis products. For customers looking for continued protection on End of Sale products, Net.Cover TAC offers access to software updates and upgrades, along with access to the Technical Assistance Center (TAC).
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Allied Telesis switches and firewalls can be managed and automated with scalability using the Allied Telesis Autonomous Management Framework Plus (AMF Plus) solution. Together with device management and automation, AMF Plus offers proactive management through its intent-based networking features that are integrated with Vista Manager EX, a graphical monitoring and management platform. Both local and cloud deployments are possible for the automation and management of AMF Plus.
Term: |
Allied Telesis switches and firewalls can be managed and automated with scalability using the Allied Telesis Autonomous Management Framework Plus (AMF Plus) solution. Together with device management and automation, AMF Plus offers proactive management through its intent-based networking features that are integrated with Vista Manager EX, a graphical monitoring and management platform. Both local and cloud deployments are possible for the automation and management of AMF Plus.
Term: |
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Our multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Direct Account Support
Elite Clients will be in direct touch with Allied Telesis account managers and specialists who will assist in the selection of solutions and technologies that best fit their business needs and will guide through the support organization for faster problem resolution.
Configuration Assessment
Have your supported device's configurations verified and assessed by our TAC specialists who will suggest improvements, corrections and optimizations for achieving the best performance out of your Allied Telesis network.
TAC Live Support
Subscribing to a Net.Cover plan, whether Elite, Advanced or Preferred, will entitle you to receive live support from Allied Telesis TAC specialists who will guide you step by step for identifying and solving network related issues. Net.Cover Client's requests will be prioritized according to the subscribed plan and will be granted live phone access through local toll free numbers. Please check our website for the up to date list of phone numbers for your country.
Allied Telesis TAC is staffed by engineers with expertise, in both Allied Telesis products and a wide range of networking technologies.
- Phone, email, Web
- Configuration assessment
- Root cause troubleshooting
- Priority access
- Escalation management
Hardware Support
Providing hardware troubleshooting and fault diagnosis. Allied Telesis hardware support will cover the cost of repairs in the event of a hardware failure, preventing any unforeseen expenses. The Advanced Hardware Replacement option ensures a minimum of network downtime for mission critical applications. Clients without a valid Net.Cover maintenance plan will receive instructions for basic hardware troubleshooting while Net.Cover Clients will be guided through the failure analysis procedure for fast diagnosis and resolution.
- Hardware repair and return
- Next Business day advanced hardware replacement
- Hardware failure diagnosis
Support Portal
Net.Cover Clients will be registered to the Allied Telesis Support Portal with access to the premium section of the Knowledge Base as well as tools for faster and easier management of their maintenance contracts.
Software Support
Allied Telesis Software Support provides online access to software upgrades, updates and bug fixes for all products covered. These updates deliver timely features and enhancements in response to the constant changes that our customers experience in their networking environments.
- 24 x 7 software access
- Software updates and upgrades
- Release notes and documentation
Online Services
The Allied Telesis interactive support and information network is available 24 hours a day, seven days a week providing convenient, immediate access to a wealth of information and an online service portal to submit and track technical support incidents.
- 24 x 7 x 365 self-service tools
- Online incident management
- Access to the Knowledge Base
Allied Telesis switches and firewalls can be managed and automated with scalability using the Allied Telesis Autonomous Management Framework Plus (AMF Plus) solution. Together with device management and automation, AMF Plus offers proactive management through its intent-based networking features that are integrated with Vista Manager EX, a graphical monitoring and management platform. Both local and cloud deployments are possible for the automation and management of AMF Plus.
Term: |
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Maintenance plans for business continuity
Net.Cover provides dedicated and comprehensive support for your network. You get the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind. You can purchase Net.Cover support contracts at any time. Conditions may apply for warranty-expired products or products with a lapsed Net.Cover contract.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options extends from the access edge to the most mission-critical core components and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Net.Cover® provides dedicated and comprehensive support for your network—offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You’ll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
The multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
Meet your maximum uptime team
Allied Telesis Net.Cover is an ideal support program that maintains critical uptime for vital network systems.
Multi-level technical phone support, priority queuing, and advanced product replacement are available in this comprehensive support program. These services are designed to support maximum uptime and ease troubleshooting of vital network hardware and software issues. This broad selection of support options is ideal—from the access edge to the most mission-critical core components, and supports applications ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
