HPE and Aruba Licenses and Support

HPE Aruba Networking NetEdit Single Node 1yr Subscription E-STU

Aruba NetEdit provides intelligent configuration assistance and continuous validation across device configurations. This verifies that changes are consistent, compliant, and reduces the amount of errors. Network operators gain the benefits of automated assistance for configuration, with built-in validation and intelligent auditing. Minimal training is required as incumbent teams leverage their existing knowledge and experience. Aruba NetEdit allows you to view and edit multiple configuration files in a single editor, providing automatically-displayed contextual insights along with command completion, syntax highlighting and validation.

Aruba NetEdit provides automation of search, edit, validation, deployment, and audit for network configurations.

Aruba NetEdit provides intelligent assistance and continuous validation to help verify device configurations are consistent and compliant, while reducing the chance of errors.

Intelligent Configuration with Validation for Consistency and Compliance

Aruba NetEdit allows automation of search, edit, validation, deployment and audit for network configurations .

Built-in intelligence auditing automatically verifies that changes are consistent, and minimizes the probability of errors.

Save Time by Simultaneously Viewing and Editing Multiple Configurations

Aruba NetEdit confirms vital constructs such as IP addresses and access list entries are consistent across your systems’ devices.

You can search the switch configurations, hardware, and software versions to find the group of switches that require investigation from a single web interface.

Customize Validation Tests for Corporate Compliance and Network Design

Aruba NetEdit certifies compliance to corporate policies and network architecture design, automatically checking the changes to the network.

For example, you can make sure your security settings are always set properly, or make sure your network access lists are consistent and conform to your design.

Automate Configuration Deployment Without the Overhead of Programming

Aruba NetEdit reduces the impact of errors when deploying multiple configuration changes.

Track the configurations and quickly rollback to a previous configuration if needed.

Foundation licenses enable all primary enterprise features for campus, branch, remote, and data center networks, and provide access to monitoring, reporting and troubleshooting, onboarding, provisioning, orchestration, AI and analytics, content filtering, guest access, UXI integration, and 24x7 TAC (including software support for all hardware).

Duration (term): 1, 3, 5, 7 or 10 Years

Compatibility: Aruba 63xx/38xx Switch

Foundation licenses provide all primary enterprise features and functionality for campus, branch, remote worker, and data center locations. This includes provisioning, configuring, monitoring, and troubleshooting of wired, wireless, WAN, and VPN infrastructure.

Duration (term): 1, 3, 5, 7 or 10 Years

Compatibility: Aruba 64xx/54xx Switch

Foundation licenses enable all primary enterprise features for campus, branch, remote, and data center networks, and provide access to monitoring, reporting and troubleshooting, onboarding, provisioning, orchestration, AI and analytics, content filtering, guest access, UXI integration, and 24x7 TAC (including software support for all hardware).

Duration (term): 1, 3, 5, or 10 Years

Compatibility: Aruba 29xx/62xx Switch

Aruba Central is a powerful cloud networking solution that offers unmatched simplicity for today’s networks. As the management and orchestration console for Aruba ESP (Edge Services Platform), Aruba Central provides a single pane of glass for overseeing every aspect of wired and wireless LANs, WANs, and VPNs across campus, branch, and remote office locations.

AI-powered analytics, end-to-end orchestration and automation, and advanced security features are built natively into the solution. Live upgrades, robust reporting, and live chat support are also included, bringing more efficiency to day-to-day maintenance activities.

Built on a cloud-native, microservices architecture, Aruba Central delivers on enterprise requirements for scale and resiliency, but is also driven by intuitive workflows and dashboards that make it a perfect fit for SMBs with limited IT personnel. So whether you have one business location or several hundred, IT can spend less time on managing network infrastructure and more time on creating value for the business.

Duration (term): 3, 5, 7 or 10 Years

Compatibility: Aruba 29xx/62xx Switch

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Basic Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Essential Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Critical Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty

HPE PointNext Tech Care Basic Service With Defective Media Retention - Extended Service Agreement - Parts and Labour - On Site - 24/7 - Response Time NBD for P/N P26897R-B21, P26898-B21, P26898R-B21, R1Q17B, R3J34A, R6M68A, R6M69A

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Basic Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty
Additional options: Defective Media Retention (DMR)

PE PointNext Tech Care Essential Service With Defective Media Retention - Extended Service Agreement - Parts and Labour - On Site - 24/7 - Response Time 4Hour for P/N P26897R-B21, P26898-B21, P26898R-B21, R1Q17B, R3J34A, R6M68A, R6M69A

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Essential Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty
Additional options: Defective Media Retention (DMR)

HPE PointNext Tech Care Basic Service With Comprehensive Defective Material Retention - Extended Service Agreement - Parts and Labour - On Site - 24/7 - Response Time NBD for P/N P26897R-B21, P26898-B21, P26898R-B21, R1Q17B, R3J34A, R6M68A, R6M69A

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Basic Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty
Additional options: Comprehensive Defective Media Retention (CDMR)

HPE PointNext Tech Care Essential Service With Comprehensive Defective Material Retention - Extended Service Agreement - Parts and Labour - On Site - 24/7 - Response Time 4Hour for P/N P26897R-B21, P26898-B21, P26898R-B21, R1Q17B, R3J34A, R6M68A, R6M69A

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Essential Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty
Additional options: Comprehensive Defective Media Retention (CDMR)

HPE PointNext Tech Care Critical Service with Defective Media Retention - Extended Service Agreement - Parts and Labour - On Site - 24/7 - Repair Time 6 Hour for P/N P26897R-B21, P26898-B21, P26898R-B21, R1Q17B, R3J34A, R6M68A, R6M69A

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Critical Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty
Additional options: Defective Media Retention (DMR)

HPE PointNext Tech Care Critical Service with Comprehensive Defective Media Retention - Extended Service Agreement - Parts and Labour - On Site - 24/7 - Repair Time 6 Hour for P/N P26897R-B21, P26898-B21, P26898R-B21, R1Q17B, R3J34A, R6M68A, R6M69A

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues.

HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service goes beyond traditional support by offering General Technical Guidance for the operation, management, and security of the supported product.

In addition to traditional technical support, HPE Tech Care Service includes access to the HPE service portal, an enhanced and personalized digital experience that provides actionable data about HPE products, service cases and support contracts covered under the HPE Tech Care Service. Customers can more easily manage their assets by recognizing the various products installed in the Customer’s environment and how these products interact with each other. New self-service tools allow Customers to perform certain activities without having to open a support incident, as well as providing a portal of curated knowledge resources. HPE Tech Care Service provides access to HPE resources who will help drive operational excellence and performance optimization from edge to cloud.

Service Details

Support service type: HPE Tech Care Critical Service
Service method: Hardware Onsite
Duration (term): 3, 4 or 5 Years
Warranty coverage: In Warranty
Additional options: Comprehensive Defective Media Retention (CDMR)

HPE Foundation Care 4-Hour Exchange Service - Extended Service Agreement - Replacement Shipment 24/7 - Response Time 4 Hour - For P/N R7H95A, R7H99A, R7J00A, R7J01A 

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.

Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support.

Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available.

In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.

Service Details

Support service type: Foundation Care
Service method: Hardware Exchange
Duration (term): 1, 3 or 5 Years
Response time: 4 Hours Hardware Response
Service level (coverage): 24x7
Warranty coverage: In Warranty

p style="padding-bottom:10px;">HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products.

Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support.

Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Software support for HPE Networking products provides remote technical support and access to software updates and patches. Customers can access updates to software and reference manuals as soon as they are made available.

In addition, HPE Foundation Care Exchange provides electronic access to related product and support information, enabling any member of your IT staff to locate commercially available essential information.

Service Details

Support service type: Foundation Care
Service method: Hardware Exchange
Duration (term): 1, 3 or 5 Years
Response time: Next Business Day Hardware Response
Service level (coverage): Standard Business Hours and Days
Warranty coverage: In Warranty

HPE Foundation Care 24/7 Service - Extended Service Agreement - Parts and Labour for hardware only - Replacement Shipment 9x5 - Response Time 4 Hour - For P/N R7H95A, R7H99A. R7J00A, R7J01A For P/N R7H95A, R7H99A. R7J00A, R7J01A

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.

Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Service Details

Support service type: Foundation Care
Service method: Hardware Onsite
Duration (term): 1, 3 or 5 Years
Response time: 4 Hours Hardware Response
Service level (coverage): 24x7
Warranty coverage: In Warranty