We will be closing early on Friday 26th April at 17:00
Last orders: 16:30 (next day: 16:00) | OPEN as normal Monday
| Product Code: | |
| Options: | |
| Qty: | |
| Unit Price: | £ |
Gold Support: |
| Part No: | FLGLD-FTK-2 |
| Manufacturer No: | GLD-FTK-2 |
| Delivery: | In Stock: 5-7 Days |
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Gold Support for SimpliFiber Pro Kit FTK1000, 1200, 1300, 1375, 2000 (excl. VisiFault and FindFiber) allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
| Benefits | Standard Warranty | Gold Support |
| Live technical support with exclusive phone number | ✗ | 🗸 |
| FREE Annual Calibration and Factory Refresh | ✗ | 🗸 |
| FREE Repair with “first on bench” turnaround service | ✗ | 🗸 |
| Loaner Equipment Service* | ✗ | 🗸 |
| FREE Accessory Replacements** | ✗ | 🗸 |
| Member Only Promotions | ✗ | 🗸 |
| Access to Technical Support Team | Web and Email | Web, Email and Phone |
| Response Time from Technical Support | Less than 24 Hours | Less than 2 Hours |
| Customer Support – Phone and Email | 7am-5pm (PST) | 24 x 7 x 365 |
| Primary Case Handling | Customer Service | Technical Support |
| Online training videos, Knowledge Base access, White papers and Best Practice guides | 🗸 | 🗸 |
| Software and Firmware upgrades | 🗸 | 🗸 |
Gold Support for SimpliFiber Pro Kit FTK1000, 1200, 1300, 1375, 2000 (excl. VisiFault and FindFiber) allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
| Benefits | Standard Warranty | Gold Support |
| Live technical support with exclusive phone number | ✗ | 🗸 |
| FREE Annual Calibration and Factory Refresh | ✗ | 🗸 |
| FREE Repair with “first on bench” turnaround service | ✗ | 🗸 |
| Loaner Equipment Service* | ✗ | 🗸 |
| FREE Accessory Replacements** | ✗ | 🗸 |
| Member Only Promotions | ✗ | 🗸 |
| Access to Technical Support Team | Web and Email | Web, Email and Phone |
| Response Time from Technical Support | Less than 24 Hours | Less than 2 Hours |
| Customer Support – Phone and Email | 7am-5pm (PST) | 24 x 7 x 365 |
| Primary Case Handling | Customer Service | Technical Support |
| Online training videos, Knowledge Base access, White papers and Best Practice guides | 🗸 | 🗸 |
| Software and Firmware upgrades | 🗸 | 🗸 |
