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| Unit Price: | £ |
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Gold Support for your OFP-200-S-MOD allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
| Benefits | Standard Warranty | Gold Support |
| Live technical support with exclusive phone number | No | Yes |
| FREE Annual Calibration and Factory Refresh | No | Yes |
| FREE Repair with “first on bench” turnaround service | No | Yes |
| Loaner Equipment Service* | No | Yes |
| FREE Accessory Replacements** | No | Yes |
| Member Only Promotions | No | Yes |
| Access to Technical Support Team | Web and Email | Web, Email and Phone |
| Response Time from Technical Support | Less than 24 Hours | Less than 2 Hours |
| Customer Support - Phone and Email | 7am-5pm (PST) | 24 x 7 x 365 |
| Primary Case Handling | Customer Service | Technical Support |
| Online training videos, Knowledge Base access, White papers and Best Practice guides | No | Yes |
| Software and Firmware upgrades | No | Yes |
Gold Support for your OFP-200-S-MOD allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
*Available in certain geographies currently
**Applies to accessories in the original product purchase
| Benefits | Standard Warranty | Gold Support |
| Live technical support with exclusive phone number | No | Yes |
| FREE Annual Calibration and Factory Refresh | No | Yes |
| FREE Repair with “first on bench” turnaround service | No | Yes |
| Loaner Equipment Service* | No | Yes |
| FREE Accessory Replacements** | No | Yes |
| Member Only Promotions | No | Yes |
| Access to Technical Support Team | Web and Email | Web, Email and Phone |
| Response Time from Technical Support | Less than 24 Hours | Less than 2 Hours |
| Customer Support - Phone and Email | 7am-5pm (PST) | 24 x 7 x 365 |
| Primary Case Handling | Customer Service | Technical Support |
| Online training videos, Knowledge Base access, White papers and Best Practice guides | No | Yes |
| Software and Firmware upgrades | No | Yes |