Fluke Networks Gold Support for OFP-100-Q

Gold Support for your OptiFiber Pro OTDR allows you to make the most of your purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your OptiFiber Pro OTDR and fiber module(s)?

Annual Calibration and Factory Refresh - ISO 9001 standards compliance requires annual unit calibration. Keeping your Fiber modules calibrated is critical to ensure accuracy when testing fiber networks. Our calibration processes are ISO-9001 controlled and designed to certify that your OptiFiber Pro OTDR and fiber module(s) meet all published specifications. When you schedule calibration for your OptiFiber Pro OTDR and covered fiber module(s) we will set you up to receive a loaner* unit while your OptiFiber Pro OTDR and covered fiber module(s) are precisely calibrated to factory specifications (calibration certificate provide - calibration traceable with data available for extra charge), repaired as necessary with genuine OEM repair parts, upgraded with all of the latest software and firmware then cleaned and performance verified. In addition, all accessories that came with your OptiFiber Pro OTDR  will be tested and replaced if faulty or defective. *Loaner unit for calibration is currently only available in the U.S., and must be scheduled.

Repairs and loaner equipment - If your OptiFiber Pro OTDR should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running.  We'll repair your OptiFiber Pro OTDR and replace defective or faulty accessories at no charge, with first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Gold Lifetime BuyBack Guarantee - Buy the tools you need now knowing that Fluke Networks will buy it back when it’s time for a new one.  Get 100% cash back within 30 days, 60% within 1 year, and 15% after a year for the life of your tester covered by Gold. (Full terms and conditions can be found at www.flukenetworks.com/GoldBuyBack.) (Currently not available within Asia)

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes direct, immediate telephone access to our world-class Technical Assistance Center (TAC), direct access only available to Gold Members. Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night when most network changes are implemented, to answer complex troubleshooting questions helping you get the most out of yourOptiFiber Pro OTDR and understand the results you are seeing.

Accessory Replacement - Some accessories are essential to your OptiFiber Pro OTDR . The normal warranty on accessories is 90 days, but parts and accessories that shipped with your tester will be replaced free of charge with Gold Support once qualified as defective by our technical assistance center.

Software upgrades - Your OptiFiber Pro OTDR will never be out of date. You'll receive all software upgrades free.

Member Only promotions - Your membership qualifies you for Members Only promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your OptiFiber Pro OTDR  with Gold Support Services.