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In Stock: Next Day
£1751.30
£2,101.56 Inc VAT.
Earn 875 Data Points when purchasing this product. More Info
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WatchGuard Standard Support Renewal for Firebox Cloud XLarge

by WatchGuard
See more product details
License:
Part No:WGCXL201
Manufacturer No:WGCXL201
Delivery:In Stock: Next Day
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    WatchGuard Standard Support Renewal for Firebox Cloud XLarge
    This SKU can be used to renew a Firebox Cloud XL Standard Support subscription and enjoy continued access to 24x7 technical support, hardware warranty, and software updates.

    Features:

    • 24 x 7 access to WatchGuard's in-house team of highly trained technical experts
    • Advance hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified
    • Access to all software updates

    24 X 7 Technical Support

    No matter which WatchGuard network security appliance you buy, your support needs will be covered 24 x 7 by our in-house team of highly trained technical experts.

    Hardware Warranty

    WatchGuard’s hardware warranty includes advance hardware replacement to ensure that a replacement appliance is shipped immediately if a fault is identified.

    Software Updates

    WatchGuard continually enhances the capabilities of its operating system software and services. Your Support license gives you access to all new releases at no cost.

      Standard Gold
    Technical Support
    24x7 Support Yes Yes
    Number of support cases per annual subscription Unlimited Unlimited
    Targeted Response Time Live Call – Critical
    4 Hours – High
    8 Hours - Medium
    24 Hours - Low
    Live Call – Critical
    1 Hour – High
    4 Hours - Medium
    Web-Based Support Yes Yes
    Phone-Based Support Yes Yes
    Software Support
    Software Updates and Patches Yes Yes
    New Feature Releases Yes Yes
    Broadcast Updates and Alerts Yes Yes
    Hardware Warranty
    Advance Hardware Replacement Yes Yes
    Technical Training & Certification
    Product Documentation and Guides Yes Yes
    Technical Training Materials Yes Yes
    Moderated Customer Forum Yes Yes
    Support Renewals
    Multi-Year Renewals Yes Yes
    Five (5) Year Maximum Length Yes Yes
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