A UPS is an investment in the protection and availability of your physical IT infrastructure. As with any purchase, your results are only guaranteed if you protect that investment. In the case of a UPS, that means taking certain actions corresponding to benchmarks along the UPS lifecycle. Schneider Electric provides recommendations for every phase of the lifecycle to help you decide the best course of action. You’ll ensure that your UPS – and your business-critical applications – are always On.
Key Takeaways:
- UPS Lifecycle Stages: The lifespan of your UPS can be divided into key stages, each requiring specific actions to protect your investment.
- Extended Warranty: For UPS units under 3 years old, consider an extended warranty to protect your investment.
- Replacement Batteries: For UPS units between 3-5 years old, a genuine APC replacement battery cartridge is recommended.
- Battery Recycling: APC offers a recycling program for old batteries.
- Product Registration: Registering your UPS provides access to support resources and ensures you receive the best possible service.
If your UPS is less than 3 Years old – Extended Warranty
With the purchase of an APC extended warranty, you will experience a seamless extension of the standard factory warranty by one to three years, depending on the service pack purchased. The extended warranty provides repair or replacement of your APC UPS and even covers your battery.
1-and-3-year options
APC extended warranties are offered in both 1- and 3-year options to give you flexibility and peace of mind.
7×24 technical support
APC offer experienced technical support engineers that are available 24 hours a day, 7 days a week.
Quality and reliability
All replacement parts will be factory certified and offer best-in-class quality and compatibility.
Next Day Shipping
With the extended warranty, APC will provide next day shipment of any replacement UPS, battery, or parts.
Free shipping
The APC extended warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.
Service warranty certificate
An E-mail Service Entitlement Certificate provides a detailed record of the service registration, along with the service expiration date so you can be prepared and confident.
If your UPS is 3-5 Years old – Replacement Battery
If your UPS is 3-5 years old, an APC replacement battery cartridge (RBC) is likely the best option for you. An RBC would provide you with:
- Complete assembly for easy hot-swap installation.
- Prepaid postage to a nearby recycling partner or battery disposal.
- Reusable packaging with clear instructions.
Why you should only use a genuine APC RBC in your APC UPS
- Use of a non-APC battery may result in lower runtime, damage to the UPS, create hazardous conditions, or void safety certifications on the UPS.
- Use of a non-APC battery will void APC’s Equipment Protection Policy.
- APC provides a 1-year warranty on each RBC.
- APC supplies the appropriate instructions, wires, and connectors.
How to locate your genuine APC UPS replacement battery
Discovering the right replacement battery for you is easy! Begin by locating the model number on your UPS. The model number can be found on a sticks on either the bottom or rear of your product. The location of the label as well as a letter and number sequence will vary by model and product type.
To find out what battery you need, you can use APC’s battery selector tool.
Schneider Electric Recycling Program
Discarded electronic equipment is one of the fastest growing waste streams in the industrialized world, due to the growing use of these products. Effective collection, reuse and recycling systems ensure that this discarded equipment does not overwhelm our landfills and other waste management systems. You can help reduce electronic wastes and protect the environment by making responsible decisions when your electronic products reach their end-of-life. To help, Schneider Electric offers environmentally recycling programs to our consumer and business customers in many countries around the world.
When you purchase an APC RBC, APC will take back your old battery free of charge. Just follow the instructions that accompany the new battery.
If you are a household consumer, then you may use the established battery collection system in your country. This may require you to ship or drop the battery off at a location specified by the collection service used within your country. Schneider Electric has contracted Veolia Environmental to manage battery collection for business customers. If you wish to arrange for the collection and treatment of batteries; please contact the Schneider Electric Customer Care Center.
Register your product
It’s important to register products so that we can ensure you get the best support available for all your APC solutions. Just locate the model number and fill out the registration form, and search our archive of tech specs, manuals, FAQs and documentation, as well as product forum discussions.
Interested? Shop Now at Comms Express for Extended Warranties and Replacement Batteries.
For additional help or support with anything mentioned in this blog, or any other products that we stock, don’t hesitate to contact our team! Use our contact form to get in touch and our team will get back to you quickly with our expert knowledge!
This is just a brief look at the APC Range, if you require more Schneider Electric equipment for your business, you can check our Schneider Electric microsite for a wide range of APC products to suit your needs.
Other Schneider Electric products Available from Comms Express:
Server Racks & Accessories | NetBotz Security and Environmental Monitoring | Extended Warranty | Accessory Extended Warranty | Power Distribution Units | Uniterruptible Power Supply
If you require any further information on these or any other products that we stock here at Comms Express, please do not hesitate to contact our team who will be only too happy to help.
Until next time…
