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Gold Support for NetTool
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FLGLD-NT
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In Stock: Next Day
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Overview
At a Glance
- Loaner equipment in the unlikely event that your unit needs repair
- 24 x 7 technical assistance
- Software and firmware upgrades at no charge
- Members-only training
- Calibration on applicable products
- Complete access to our valuable knowledge base
- Members-only promotions
Our Gold Support program ensures a higher return on your investment by lowering your total cost of ownership. You'll minimize your downtime with total coverage of equipment (including a loaned piece of equipment in the unlikely event yours is in our service center), unlimited 24x7 technical assistance, training, calibration on applicable products and complete access to our valuable knowledge base. In addition, you'll receive software and firmware upgrades at no charge – now and for as long as your membership is valid.
Our Network SuperVision™ Gold Support program ensures a better return on your investment by lowering your cost of ownership. You’ll minimize your downtime with a loaner or exchange equipment and unlimited 24x7 telephone technical assistance. You’ll get repairs and software/firmware upgrades at no charge – now and for as long as your membership is valid.
Software and firmware upgrades
Your product will never be out of date. The latest improvements in the software of your covered product are provided to you at no charge. Customer’s software version must be current to qualify.
Your product will never be out of date. The latest improvements in the software of your covered product are provided to you at no charge. Customer’s software version must be current to qualify.
Unlimited 24x7 technical support
Call anytime, from anywhere in the world, at our expense, for priority response from our team of Fluke Networks’ trained product experts. Language support is available. Technical assistance is also available via priority email and our website.
Call anytime, from anywhere in the world, at our expense, for priority response from our team of Fluke Networks’ trained product experts. Language support is available. Technical assistance is also available via priority email and our website.
Annual standard calibration or performance verification to keep your Fluke Networks instrument running at peak performance, we’ll calibrate it and provide a certificate – or provide you with performance verification – once a year at no charge.
Repairs and loaner equipment
If your Fluke Networks instrument fails, we’ll deliver a loaner unit at “next day” priority. We’ll either repair your unit at no charge, with “first on bench” priority or exchange your unit with one of equal or greater value – all shipping paid (at Fluke Networks’ discretion)... Keep in mind, out-of-warranty units will either undergo a fee based inspection prior to receiving Gold Support or the user must wait 30 days before taking advantage of any service or repair benefit.
If your Fluke Networks instrument fails, we’ll deliver a loaner unit at “next day” priority. We’ll either repair your unit at no charge, with “first on bench” priority or exchange your unit with one of equal or greater value – all shipping paid (at Fluke Networks’ discretion)... Keep in mind, out-of-warranty units will either undergo a fee based inspection prior to receiving Gold Support or the user must wait 30 days before taking advantage of any service or repair benefit.
Unlimited access to our Knowledge Base
You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.
You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.
Members-Only promotions
Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
Training opportunities
As a Gold Support Member, you are entitled to a 20% discount off the price of any scheduled instructor-led training classes ( does not include onsite custom training). There’s also computer based training on many of our products that’s only available to Gold Support members. The more your staff knows about operating your Fluke Networks equipment, the faster and more effective their performance will be.
As a Gold Support Member, you are entitled to a 20% discount off the price of any scheduled instructor-led training classes ( does not include onsite custom training). There’s also computer based training on many of our products that’s only available to Gold Support members. The more your staff knows about operating your Fluke Networks equipment, the faster and more effective their performance will be.
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Gold Support for NetTool - Product Discussion
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