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HPE Foundation Care 24/7 Service - Extended Service Agreement

HPE Foundation Care 24/7 Service - Extended Service Agreement

by HPE Aruba
See more product details
Term:
Part No:HPH33ZZE
Manufacturer No:H33ZZE
Delivery: In Stock: 2-3 Weeks

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HPE Foundation Care 24/7 Service - Extended Service Agreement
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    HPE Foundation Care 24/7 Service - Extended Service Agreement

    HPE Foundation Care 24/7 Service - Extended Service Agreement - Parts and Labour for hardware only - Replacement Shipment 9x5 - Response Time 4 Hour - For P/N R7H95A, R7H99A. R7J00A, R7J01A For P/N R7H95A, R7H99A. R7J00A, R7J01A

    HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

    For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.

    Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

    Service Details

    • Support service type: Foundation Care
    • Service method: Hardware Onsite
    • Duration (term): 1, 3 or 5 Years
    • Response time: 4 Hours Hardware Response
    • Service level (coverage): 24x7
    • Warranty coverage: In Warranty

    HPE Foundation Care 24/7 Service - Extended Service Agreement - Parts and Labour for hardware only - Replacement Shipment 9x5 - Response Time 4 Hour - For P/N R7H95A, R7H99A. R7J00A, R7J01A For P/N R7H95A, R7H99A. R7J00A, R7J01A

    HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

    For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software.

    Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

    Service Details

    • Support service type: Foundation Care
    • Service method: Hardware Onsite
    • Duration (term): 1, 3 or 5 Years
    • Response time: 4 Hours Hardware Response
    • Service level (coverage): 24x7
    • Warranty coverage: In Warranty
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