Easter Bank Holiday Weekend
Early Closing Thursday

We will be closing early on Thursday 28th March at 16:30

Last orders: 16:00 (next day: 15:30) | CLOSED - Good Friday & Easter Monday

Call us FREE on 0800 488 000
X
X

Please Log In Below

Forgotten Password?
Retry
Login
loading Gif
Sorry! You can't edit your cart on this page.
Sorry! This item could not be added to your cart as it is no longer available from Comms Express.
Please check the quantity you are adding and try again.
The following item has been added to your cart.
Product Code:
Options:
Qty:
Unit Price:£
View Cart
Checkout
Your cart is empty.
Subtotal:
£0
Remove all items from cart
Are you sure? Yes No
Learn more about how
to collect Data Points
for free gifts.
Comms Express Finance Options
Request A Quote
View Cart
Checkout
Cookie Policy×

Hi there! Our website may store cookies on your computer in order to give you the best experience, such as remembering the items in your cart so you can continue shopping where you left off.

By continuing to use our site, you give consent for cookies to be used.

Spend £100.00 for
FREE DELIVERY.
Free delivery excludes heavy and bulky products
Browse Categories
End of Life Product
£POA
£POA Inc VAT.

If you wish to enquire about this product please contact us on
0800 488 0000

Sorry, this item is no longer available from Comms Express.

/assets/images/gallery/large/netpro3-large.jpg

Netgear PMB0313-10000S

Netgear PMB0313-10000S

Netgear 1 Year OnCall 24x7 Category 3 Prosupport

by Netgear Prosafe
See more product details
Part No:FEPMB0313-10000S
Manufacturer No:PMB0313-10000S
Delivery: End of Life Product

/assets/images/gallery/large/netpro3-large.jpg

Netgear PMB0313-10000S
More Related Items
Click to change options
Colour:
Apply
£108.49 Ex VAT
Qty:
Click to change options
Colour:
Length:
Apply
£40.01 Ex VAT
Qty:
Click to change options
Colour:
Door:
Flat Pack:
Accessory Kit:
Apply
£516.00 Ex VAT
Qty:
Click to change options
Colour:
Apply
£396.60 Ex VAT
Qty:
Email product to a friend
X
  • Scroll to top
    Netgear PMB0313-10000S
    Netgear 1 Year OnCall 24x7 Category 3 Prosupport

    NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.

    NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. We designed the offering to complement our customer internal resources. The OnCall 24x7 offering provides you with the following benefits:

    • 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year.
    • 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues.
    • Express hardware replacement for arrival within next business day (NBD)*. This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue.
    • Escalation management with Plan of Action (POA).
    • Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
    • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements.

    OnCall 24x7 Tech Support

    NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges.

    With an OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT Hotline to call for high priority service, with a less than four-hour† response or call-back time. Technical support requests receive high priority escalations for issue resolution.

    Please note that OnCall 24x7 Tech Support contract purchases are non-refundable.

    Professional Configuration and Setup Assistance

    Schedule an appointment for a live consultation by an expert to configure, set up, or re-configure your device


    Zero Cost – included with Hardware Purchase1

    Hardware Warranty1,2 – Varies by product

    NBD Replacement during Hardware Warranty Period – Select NETGEAR Business Products

    90-Day 24x7 Free Technical Support3

    Support by Email

    Support by Chat

    Support by Phone

    24x7 Online Chat Tech Support3,4 – Select NETGEAR Business Products

    With Optional ProSUPPORT OnCall 24x7 Contract

    Hardware Warranty1,2 – Varies by product

    NBD Replacement during Hardware Warranty Period – Select NETGEAR Business Products

    Extended 24x7 Technical Support3,5

    Support by Email

    Support by Chat

    Support by Phone

    24x7 Online Chat Tech Support3,4 – For length of contract

    1. NETGEAR SMB products come with a limited warranty that is valid only if purchased from a NETGEAR authorised reseller, and covers unmodified hardware, fans and internal power supplies. Requires product registration within 90 days of purchase. Void if product has been modified or damaged in any way. Does not apply to software or external power adapters.
    2. Limited Lifetime Hardware Warranty and 24/7 Online Chat Support ends 5 years after product EOL date. Does not cover software. Does not apply to external power adapters.
    3. 24x7 technical support is offered in English only; all other regions follow local business hours.
    4. 24x7 Online Chat Tech Support duration varies by product. For Limited Lifetime Warranty products, online chat support duration ends with latter of hardware warranty or paid ProSUPPORT OnCall 24/7 contract expiration.
    5. Varies according to the duration of the ProSUPPORT contract.
    6. Products that contain multiple units may require separate and potentially different “Category” contracts for each unit. Refer to the specific product datasheet for more details.
    Email product to a friend
    Print product details
    View Keywording: