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Last orders: 16:00 (next day: 15:30) | CLOSED - Good Friday & Easter Monday
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If you wish to enquire about this product please contact us on
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NETGEAR ProSupport is a suite of service and support offerings for small- and medium-sized businesses and mid-market customers deploying NETGEAR's ProSafe line of networking solutions.
NETGEAR's OnCall 24x7 is designed for customers who wish to maintain their own network products with assistance from NETGEAR technical experts. We designed the offering to complement our customer internal resources. The OnCall 24x7 offering provides you with the following benefits:
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges.
With an OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT Hotline to call for high priority service, with a less than four-hour† response or call-back time. Technical support requests receive high priority escalations for issue resolution.
Please note that OnCall 24x7 Tech Support contract purchases are non-refundable.
Schedule an appointment for a live consultation by an expert to configure, set up, or re-configure your device
Hardware Warranty1,2 – Varies by product
NBD Replacement during Hardware Warranty Period – Select NETGEAR Business Products
90-Day 24x7 Free Technical Support3
Support by Email
Support by Chat
Support by Phone
24x7 Online Chat Tech Support3,4 – Select NETGEAR Business Products
Hardware Warranty1,2 – Varies by product
NBD Replacement during Hardware Warranty Period – Select NETGEAR Business Products
Extended 24x7 Technical Support3,5
Support by Email
Support by Chat
Support by Phone
24x7 Online Chat Tech Support3,4 – For length of contract