Fluke Networks Gold Support Services for FI-525

Gold Support for your FI-525 Fiber Optic Inspection System and Cleaning Kit allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.

What do you get with Gold Support for your FI-525 Fiber Optic Inspection System and Cleaning Kit?

Repairs and loaner equipment - If your FI-525 Fiber Optic Inspection System and Cleaning Kit should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running (Note: FI-525 Fiber Optic Inspection System and Cleaning Kit is repair by replacement.) We'll repair your Fiber Inspection Video probe and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.

Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-525 Fiber Optic Inspection System and Cleaning Kit are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.

Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-525 Fiber Optic Inspection System and Cleaning Kit and understand the results you are seeing.

Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.

Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.

Ensure that you are getting the most out of your FI-525 Fiber Optic Inspection System and Cleaning Kit with Gold Support Services.