Fluke Networks Gold Support Services for FI-500
(includes performance verification, 24 x 7 priority access to Technical Assistance Center, free accessory replacement (check details), repair, loaners during repair)
Gold Support for your FI-500 Fiber Optic Inspection System allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
What do you get with Gold Support for your FI-500 Fiber Optic Inspection System?
Repairs and loaner equipment - If your FI-500 Fiber Optic Inspection System should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running (Note: The FI-500 Fiber Optic Inspection System is repair by replacement.) We'll repair your Fiber Inspection Video probe and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.
Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-500 Fiber Optic Inspection System are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.
Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-500 Fiber Optic Inspection System and understand the results you are seeing.
Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.
Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
Ensure that you are getting the most out of your FI-500 Fiber Optic Inspection System with Gold Support Services.
(includes performance verification, 24 x 7 priority access to Technical Assistance Center, free accessory replacement (check details), repair, loaners during repair)
Gold Support for your FI-500 Fiber Optic Inspection System allows you to make the most of your FiberInspector Pro purchase while ensuring a higher return on your investment. You will minimize your downtime, receive faster trouble resolution and have total access to all support resources.
What do you get with Gold Support for your FI-500 Fiber Optic Inspection System?
Repairs and loaner equipment - If your FI-500 Fiber Optic Inspection System should fail, we'll deliver a loaner unit via next business day delivery to keep you up and running (Note: The FI-500 Fiber Optic Inspection System is repair by replacement.) We'll repair your Fiber Inspection Video probe and replace defective accessories that came with your unit at no charge, with "first on bench" priority, and return it to you - all shipping paid by Fluke Networks.
Accessory Replacement - Some accessories are essential to testing and certifying cable. If any accessory that comes with your FI-500 Fiber Optic Inspection System are qualified as defective or faulty by our technical assistance center, it will be replaced free of charge. Modules are limited to replacement of one set per year, provided they have met the aforementioned criteria.
Access to live 24 x 7 technical support - Extend the expertise of your staff. Gold Support includes priority access to our world-class Technical Assistance Center (TAC). Our centers in Seattle, WA and Eindhoven, NL employ a full staff of highly trained technical experts that are on call, including weekends and through the night, to answer complex troubleshooting questions, including GOLD only services such as: Test set-up and instrument configuration, Fiber testing, Test results interpretation. Let us help you get the most out of your FI-500 Fiber Optic Inspection System and understand the results you are seeing.
Unlimited access to our Knowledge Base - You’ll have an open door to valuable proprietary information we’ve gathered from helping customers over the years. It also includes helpful technical articles written by our experts.
Member Only promotions - Your membership qualifies you for “Members Only” promotions and programs. This includes product discounts, access to reconditioned equipment at special prices and other incredible values.
Ensure that you are getting the most out of your FI-500 Fiber Optic Inspection System with Gold Support Services.
