AEM Care & Service Packages

Provides yearly calibration service of RF and DC measurement system for two TestPro CV100 Test Platforms, tester repair if damaged, once a year replacement of damaged adaptors included in kit, loaner tester upon request and subject to availability.

Key features

For CV100-K50
Live phone support Monday to Friday 8am to 5pm MST (GMT -7)
Worldwide dedicated email monitored 24-Hours a day
2 week turnaround with loaner units available upon request if TestPro is in service

Provides yearly calibration service of RF and DC measurement system for two TestPro CV100 Test Platforms, tester repair if damaged, once a year replacement of damaged adaptors included in kit, loaner tester upon request and subject to availability.

Key features

For CV100-K51
Live phone support Monday to Friday 8am to 5pm MST (GMT -7)
Worldwide dedicated email monitored 24-Hours a day
2 week turnaround with loaner units available upon request if TestPro is in service

Provides yearly calibration service of RF and DC measurement system for two TestPro CV100 Test Platforms, tester repair if damaged, once a year replacement of damaged adaptors included in kit, loaner tester upon request and subject to availability.

Key features

For CV100-K60
Live phone support Monday to Friday 8am to 5pm MST (GMT -7)
Worldwide dedicated email monitored 24-Hours a day
2 week turnaround with loaner units available upon request if TestPro is in service

Provides yearly calibration service of RF and DC measurement system for two TestPro CV100 Test Platforms, tester repair if damaged, once a year replacement of damaged adaptors included in kit, loaner tester upon request and subject to availability.

Key features

For CV100-K61
Live phone support Monday to Friday 8am to 5pm MST (GMT -7)
Worldwide dedicated email monitored 24-Hours a day
2 week turnaround with loaner units available upon request if TestPro is in service

Extended care provides you with peace of mind that your investment will be protected with all code updates, calibration service if applicable and product repair should your test equipment become damaged.

1 & 3 year plans include:

Live Phone Support Monday – Friday 8 am – 5 pm MST (GMT -7)
Worldwide Dedicated Email Monitored 24-Hours a Day
TestPro Platform Updates*
TestDataPro Software Updates*
Custom Test Limit Development
Yearly Calibration Service
2 Week Turnaround with Loaner Units Available Upon Request if TestPro is in Service
Non-Warranty Damage
Free Adapter Replacement**
* All clients receive free minor updates for their test equipment and TestDataPro results management software.

** Damaged test adapter/s must be returned in order to receive replacement. Replacements are granted once per year.

Extended care runs concurent with standard 2-year manufacturer warranty to cover yearly, damage to test platform, yearly replacement of damaged or worn test adaptors.

Note, calibration is not required.

Key features

For NSA-K30
Replacement test adaptors if damaged or worn

Extended care runs concurent with standard 2-year manufacturer warranty to cover yearly, damage to test platform, yearly replacement of damaged or worn test adaptors.

Note, calibration is not required.

Key features

For NSA-K31
Replacement test adaptors if damaged or worn

Extended care runs concurent with standard 2-year manufacturer warranty to cover yearly, damage to test platform, yearly replacement of damaged or worn test adaptors.

Note, calibration is not required.

Key features

For NSA-K60
Replacement test adaptors if damaged or worn

Extended care runs concurent with standard 2-year manufacturer warranty to cover yearly, damage to test platform, yearly replacement of damaged or worn test adaptors.

Note, calibration is not required.

Key features

For NSA-K61
Replacement test adaptors if damaged or worn

Extended care for individually purchased fibre optic test adaptor, to cover yearly replacement if damaged.

Note, calibration is not required.

Key features

For multimode fibre adaptors
Replacement if damaged

Extended care for individually purchased fibre optic test adaptor, to cover yearly replacement if damaged.

Note, yearly calibration is not required.

Key features

For singlemode fibre adaptors
Replacement if damaged

Extended care for individually purchased fibre optic test adaptors, to cover yearly calibration service, and yearly replacement if damaged.

Key features

For singlemode fibre adaptors
Calibration
Replacement if damaged

Stand-alone calibration service if Extended Care was not purchased. Provides calibration of TestPro platform set.

Key features

For TestPro CV100
Extended Care purchase not needed
Measuring instrument type: Installation tester
Brand independent calibration: no

Stand-alone calibration service if Extended Care was not purchased for fibre optic test adapters.

Key features

For TestPro CV100
Extended Care purchase not needed
Measuring instrument type: Installation tester
Brand independent calibration: no