Google has explained why one of its data centres went down for a few hours last month.In a post on the Google App Engine Group, a representative explains what went wrong on February 24th, when services were affected for around two hours, a major story within networking industry news.
A power failure was the initial cause of the outage, although the company has admitted that "internal procedural issues" also had an impact on the recovery.
As a result, some Google App Engine services were "degraded", affecting some of the firm's cloud computing services.
The company said: "Although we had procedures ready for this sort of outage, the on call staff was unfamiliar with them and had not trained sufficiently with the specific recovery procedure for this type of failure."
The incident shows how important the integrity of data centres has become. With many businesses and individuals relying on cloud computing for their activities, any outages can potentially be extremely disruptive.
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